Ramon Cabrera, The Manor General Manager has signed up Vic Alcuaz for their 2018 consulting and training programs beginning in February. Among the interventions and programs are:
- Overhaul of the current 'Performance Management System'
- 'Train the Trainers Program' for all department heads and assistant department heads
- Two (2) Classes of 'Supervise Now!' For all first line supervisors
- Ten (10) Classes of 'Best is Better!' The ultimate Service Excellence Program for all staff
- Six (6) Months Personalized Mentoring of the Hotel Human Resources Manager & Training Manager