Victor Fabregas Alcuaz

Victor Fabregas Alcuaz

Vic Alcuaz began his career in Philippine Airlines (1975 – 1983) where he was an International Flight Crew and later a Crew Trainer and Audio-Visual Officer. While in PAL, he was stationed in the Boeing Headquarters in Seattle, Washington, USA and in the Airbus Headquarters in Toulouse, France to train for the new acquisitions of B-747s' and Airbus 300s' airplanes. Vic also established PAL’s audio-visual center which produced all of the Inflight Center’s training video requirements.

In 1985, Vic joined The Hyatt Regency Manila as Director of Human Resources. While at The Hyatt, Vic conducted all the training programs of Hyatt International entitled, “Training for your Future”. These programs included Leadership Workshops, Supervisory Skills, Team Building, Service Excellence & various Service Skills Programs.

In 1990 as Shangri-La International was preparing to open its first hotel in the Philippines, the EDSA Shangri-La Manila, Vic was appointed the pre-opening Human Resources Director. While at the Shangri-La, Vic was exposed to the different Asian culture service styles in their hotels in Malaysia, Thailand, Singapore & China.

Vic became an independent hospitality headhunter, trainer & consultant in 1995.

He was Chairman and Project Director of "HR2 Asia-Pacific Conference on Human Resources Management in Hotels and Restaurants" which was held in Manila in October 9-13, 2000 and participated by international hotel HR executives.

Vic is also Chairman of Five-Star Media Inc., a television, event & concert production company.


Vic Alcuaz is a hospitality headhunter, trainer & consultant. He has over 40 years experience in the service industry covering airlines, hotels and media. He writes a column entitled 'Service Excellence' in the Philippine Daily Inquirer on Sundays. He is a founder of the 'Mabuhay Awards', an annual service excellence recognition program given to managers, supervisors and rank & file staff in the hospitality industry. He was president of the Association of Human Resources Managers in the Hospitality Industry in the Philippines (AHRM) in 2012 to 2014, 1995 to 1997 and in 1986 to 1988. He authored the book, Hospitality Superstars which was published in 2015. Vic Alcuaz is also an Associate of Hotel Solutions Partnership, a hotel consulting firm based in the United Kingdom. He serves as an adviser to the Centre for Culinary Arts (CCA) and the Asian School of Hospitality Arts (ASHA). Vic also founded Filipino Hoteliers Worldwide, the largest group of Filipino hotel professionals in Facebook.

© 2009 - 2017 Victor Fabregas Alcuaz
All rights reserved.